Reception Skills and Frontline Office Skills QQI Level 5

Office Life by Ronan Shenhav @Flickr
Office Life by Ronan Shenhav @Flickr

 

The aim of this award is to equip the learner with the knowledge, skill and competence required to carry out reception related tasks and operations as a front line representative in a range of organisations

Night: Monday
Times: 18:30 to 21:30
Duration: 12 Weeks
Starting: Monday, 25 September 2017

Cost: €250.00 (€15 off online)

Award

QQI 5N1407 Level 5

Learning Outcomes

  • To explore with the learner professional skills required by a receptionist to operate in a front line position.
  • To create an awareness of the importance of the layout and maintenance of a reception area.
  • To facilitate the learner to explore and implement the procedures involved in the operation of an efficient front office area.
  • To create an awareness of the different systems, networks and equipment in operation within a reception area.
  • To enable the learner to explore a professional attitude to colleagues and clients.
  • To enable the learner to appreciate the importance of confidentiality in all business communication and transactions.
  • To enable the learner to use a range of equipment used in the reception area.
  • To explore with the learner an appreciation of the aspects of safety and health legislation at work.

Discounts

€15 discount when you enrol online. 20% off for Social Welfare and Old Age Pension recipients. 40% off for Mallow College full-time day students. See Terms & Conditions.

Enrolment

Receive a €15 discount when you register with our preferred option online (more enrolment options). Click here to enrol online.

Information/Enrolment for Evening Education Programmes for Autumn 2017 will take place at on Monday 11th September 2017 from 7 to 8pm at the Mallow College, West End, Mallow. Tutors will available to discuss courses on the night. Add Facebook Event reminder to Facebook.

More Information

Extra Costs

    QQI Certification Fee (€20 per module) is not included in tuition cost.

See full Terms & Conditions.